Legal notice

NO REFUND POLICY

  Effective Date: June 16, 2026

  PLEASE READ THIS POLICY CAREFULLY BEFORE PLACING ANY ORDER. BY COMPLETING A PURCHASE ON THIS STORE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THIS POLICY IN FULL.

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  1. ALL SALES ARE FINAL

  All sales made through Movo-X are strictly final. We do not offer refunds, returns, exchanges, replacements, store credits, or any form of compensation under any circumstances, for any reason, at any time, once an order has been placed and payment has been processed.

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  2. ABSOLUTELY NO REFUNDS — NO EXCEPTIONS

  We maintain a strict zero-refund policy. We do not issue refunds for any reason including, but not limited to:

  - Change of mind or buyer's remorse
  - Dissatisfaction with the product
  - Duplicate or accidental orders
  - Delays in shipping or delivery
  - Product description disputes
  - Failure to read product details before purchasing
  - Any technical or personal reason whatsoever

  There are zero exceptions to this policy.

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  3. CHARGEBACK & PAYMENT DISPUTE POLICY

  If you initiate a chargeback, payment dispute, or reversal through your bank, credit card company, PayPal, or any other payment processor:

  - We will actively contest and dispute the chargeback with full documentation of the transaction, order confirmation, and delivery records.
  - Your account will be permanently banned from our store and all future orders will be refused.
  - We reserve the right to report fraudulent chargebacks to relevant authorities and collections agencies where legally applicable.
  - Filing a chargeback does not entitle you to a refund. We will not issue any refund as a result of a chargeback or dispute under any circumstance.

  Chargebacks are considered fraud and will be treated accordingly.

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  4. CUSTOMER RESPONSIBILITY

  By placing an order with Movo-X, you accept full and sole responsibility for:
4. CUSTOMER RESPONSIBILITY

By placing an order with Movo-X, you accept full and sole responsibility for:

- Carefully reviewing all order details — including items, quantities, variants, and shipping address — before completing checkout.
- Ensuring the shipping address provided is accurate and complete.
- Understanding and agreeing to this No Refund Policy prior to purchase.
- Any loss, damage, or inconvenience resulting from incorrect information submitted at checkout.

Once payment is processed, you are fully and solely responsible for your purchase. We are not liable for any mistakes made by the customer during the ordering process.

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5. PAYMENT PROCESSING & CHECKOUT FEES — NON-REFUNDABLE

In the extremely rare and exceptional event that a refund is issued entirely at our sole discretion:

- All payment processing fees, transaction fees, and checkout fees charged by the payment method or provider (including but not limited to credit card fees, PayPal fees, Stripe fees, etc.) are strictly non-refundable.
- These fees will not be reimbursed under any circumstances.
- Only a partial product amount — minus all applicable fees and charges — may be considered at our absolute discretion.

We do not cover or reimburse any checkout or payment method fees, ever.

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6. AGREEMENT & ACCEPTANCE

By placing an order on Movo-X, you confirm that:

- You have read this No Refund Policy in its entirety.
- You fully understand and unconditionally agree to all terms stated herein.
- You waive any right to a refund, return, or dispute as outlined above.
- This policy is legally binding and forms part of our Terms of Service.

If you do not agree with this policy, do not place an order.

For any questions, please contact us before placing your order.